Hi Sarah

Hobbs Upgrade and Hardback Chronicle

We have now managed to undertake the initial research subject to certificates on your mother's line.

We have been deliberating on the best way to give a delivery guarantee and tell more of the story as well as confirming the integrity of the Hobbs tree and providing the best prices we can as you are a valued existing customer.

We can provide the following:-

We will be adding the photos and certificates you have provided plus 80th birthday artwork and any dedication you require. You are entitled to four free certificates with your case going back to about 1830. We can add one more certificate as well as a few more death certificates and birth certificates if you purchase ten more certificates (normally £261) for £190.53, a reduction of 27%.

You can also upgrade to a Platinum Tree going back to the late 17th early 18th century which would normally be £300 extra but we can do it for only £121 extra. We have found some possible entries for the 1700s in local archives about Hobbs properties and occupations which need to be confirmed by research.

We can also provide a hardback book for £129.35, a reduction of 35%.

We can also add Express delivery for no charge if the whole upgrade is taken. This normally costs £95 but we will do it for no cost. Hardback delivery would be by 8 November and digital by 1 November. If you did not take these options, we would still hope to get the digital chronicle to you before 9 November.

We will also add a military case regarding one of your mum's granduncles who died in WW1.

We have discounted each item and given you credit for the Golden Tree from which you would be upgrading.

As before, this is completely optional whilst we are on the case and you may choose one or more options or none at all if you prefer. If you wanted the additions and hardback book but could not manage the following payment schedule, we can get the digital chronicle to you by 8 November with the balance to be paid at the end of November with the hardback chronicle to follow. I have outlined both options below:-

Option 1: Payment Terms for Delivery Before Mother's Birthday

Golden Tree Balance Payment due for £297.50 by 1 November

Upgrade Payments 2 x £220.44. One now and the other on 4 November if required.

Option 2: Payment Terms for Delivery After Mother's Birthday

Golden Tree Balance Payment due for £297.50 by 1 November

Upgrade Payments 2 x £220.44. One on 15 November and the other by 15 December.

The benefit of Option 2 might be to get the digital chronicle to you for the birthday present and then the upgraded chronicle with hardback book as a Christmas present.

Of course, there is absolutely no problem if you just want to stick to the Golden Tree without any upgrade or extras.

Please let me know what you think.

Best wishes

Amy